People use their mobile devices to do everything from shooting videos to calling home. Compatible with a wide range of devices, this may be the last tool you ever use to salvage lost data. Returning to Google for a more thorough look into the software, to my frustration I discovered it was probably considerably sketchier than first thought, and that all the content by more reputable publications is clearly thinly-veiled paid-for promotional material making the software look more reputable than it probably is.This program was designed to recover lost info in the event of a crash. I quickly clocked this whole thing was probably a mistake, quit the program, disconnected my device and promptly uninstalled it. It's obvious that the free trial version acts as an incentive for the user to upgrade to unlock the 'deleted' content. Sadly, I took this at face-value, downloaded the software to my Macbook, plugged up my iPhone and let it scan away. The PhoneRescue application is heavily marketed a quick Google search returns many reputable publications promoting the software (along with many other iMobie software products). No iCloud backup was available to me at that time so went looking for third-party offerings. I stupidly installed the software in the hopes of retrieving a deleted SMS message. It is probably obvious that I am very likely overcooking this but, like most people, the thought of my devices or personal data being compromised is upsetting. There are no obvious signs of infection on my machine, nor evidence of a change in performance I guess I'm seeking re-assurance about what kind of damage an application like this can inflict or is it simply a case of having embarrassed myself and a bit of a learning curve? Re-formatted and re-installed mac os as a precaution. Scanned Macbook with malwarebytes premium, no threats found. MacBook Pro, Mid 2015, macOS Sierra 10.12.6Ĭhecked the dmg on virustotal and it comes back clean but mixed results regarding the signature (sometimes it comes back with a signature from Apple, sometimes not). You read scary things about malware / spyware surviving a reformat etc. I hope I have done all the necessaries but it would be fantastic if someone with proper expertise could give me the thumbs up. Since downloading, I've scanned with Malwarebytes (no threats) and after a bout of paranoia reformatted and reinstalled macOS as a precaution. TL DR: It's less-than-legitimate software and I am hoping for some reassurance that I haven't infected my computer with malware or spyware or unwittingly invited a significant security breach of my personal data. A couple of weeks ago I foolishly downloaded and used a third-party mac application called PhoneRescue by a software company called iMobie based in China: imobie.***/phonerescue However, this time I appear to have made an error in judgement. I am normally extremely careful and cautious about vetting software for legitimacy before I use it. Help with clarifying potential malware / spyware infection on Macbook Hey everyone, Anyone else experience this? If so, how was it resolved, if it was? Again, I got an acknowledgment of my inquiry, but no notice of cancellation, and the service is still on the one device I had scanned during the trial period. After what I thought a reasonable time for a response passed, I contacted them again to cancel the subscription. I contacted the company for support, but got no response other than an acknowledgement of my inquiry. (This issue was not disclosed until AFTER I made the purchase). I purchased the protection from the company, which apparently was a mistake, because after the purchase went through, I got a message that I could not install it on 2 of my 3 Apple devices without company support, apparently due to Apple's requirement that I purchase it from the Apple store. When the trial period expired, I took the company up on an offer to continue the protection on 3 Apple devices for $63.59 annually. At the suggestion of an Apple support staff member, I installed a free 2-week trial of Malwarebytes when I expressed concern about malware on my MacBook Air.
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